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TrueGrow AI Legal & Compliance Overview

Last Updated: January 3, 2026

1. Purpose

This Legal & Compliance Overview summarizes the legal, privacy, security, and regulatory frameworks governing the use of TrueGrow AI Inc. and its MediaFlow platform.

It is intended to provide transparency for influencers, agencies, companies, partners, and regulators.

2. Legal Entity

TrueGrow AI Inc.
1178 Broadway, 3rd Floor #581
New York, NY 10001

3. Governing Documents

Use of MediaFlow is governed by the following documents:

These documents collectively define user rights, obligations, data usage, and security practices.

4. Privacy & Data Protection

TrueGrow AI complies with applicable data protection laws, including:

  • GDPR / UK-GDPR
  • CCPA / CPRA
  • Other applicable regional privacy regulations

Key principles include:

  • Data minimization
  • Purpose limitation
  • User control and transparency
  • Secure processing

Analytics and platform-generated data are retained while the user's account remains active, based on subscription tier.

5. Data Retention Framework

Data CategoryRetention Rule
Direct Messages21 / 45 / 90 days (user-selected)
Comments7 / 14 / 30 days (user-selected)
Analytics & Performance DataRetained while account is active (subscription-tier based)
Platform-generated data (reports, AI outputs)Retained while account is active (subscription-tier based)
Access tokensDeleted immediately upon revocation
BackupsPurged within 30 days

6. AI & Automated Processing

MediaFlow uses AI technologies (OpenAI, Google Gemini, Anthropic) to provide optional features such as:

  • Caption generation
  • Comment and DM drafting
  • Performance insights

AI features:

  • Are user-controlled
  • Operate on minimal required data
  • Do not intentionally train public models using identifiable user content

7. Platform API Compliance

TrueGrow AI complies with the policies of connected platforms, including:

  • Meta (Instagram, Facebook, Threads)
  • TikTok
  • Google / YouTube
  • LinkedIn

We access data only via official APIs and only with user authorization.

8. Security & Safeguards

Security controls include:

  • Encryption in transit and at rest
  • Role-based access control
  • Multi-factor authentication
  • Continuous monitoring
  • Incident response procedures

Details are available in the Security Statement.

9. User Rights & Controls

Users may:

  • Access their data
  • Request deletion
  • Revoke integrations
  • Control retention settings
  • Opt out of AI features

Requests can be submitted to privacy@truegrow.ai.

10. Regulatory Cooperation

TrueGrow AI cooperates with lawful requests from regulators and supervisory authorities, subject to applicable law.

11. Updates

This overview may be updated periodically to reflect changes in law, technology, or platform functionality.

12. Contact

📧 legal@truegrow.ai

📧 privacy@truegrow.ai

📍 TrueGrow AI Inc.
1178 Broadway, 3rd Floor #581
New York, NY 10001